Refund Policy
Effective Date:Â July 13, 2025
Contact: [email protected]
At Smart Owl Readers, we want you to feel confident and supported in your purchase. That’s why we offer a 30-Day, No-Questions-Asked Refund Policy on most of our products.
âś… General Refund Policy
If you're not satisfied with your digital product for any reason, simply email us at [email protected] within 30 days of your purchase, and we'll issue a full refund—no questions asked.
We believe in what we offer and want every parent to feel great about using our tools with their child.
đźš« Final Sale Items (No Refunds)
Please note that due to the nature of personalized products, we are unable to offer refunds on custom-made items, such as:
-
“I Can Write My Name” Workbook
(This item is made specifically for your child and cannot be resold or reused.)
All sales of personalized products are final unless there is an error on our part (e.g., incorrect name or design).
đź“© How to Request a Refund
Just send an email to [email protected] with your order number and the email you used at checkout. If eligible, refunds will be processed back to your original payment method within 3–5 business days.