TERMS OF SERVICE

Last Updated: April 20, 2026
 
Welcome to SmartOwlReaders.com ("Website," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our Website and any products, services, downloads, courses, or content provided by Smart Owl Readers.
 
By accessing or using our Website, making a purchase, or engaging with our content, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
 
1. WHO WE ARE
 
Smart Owl Readers is an online educational platform created by Mrs. Jeannie, a teacher with over 30 years of experience. We provide digital courses, printable workbooks, educational resources, and tools designed to help parents and caregivers teach young children to read and write at home using the Phonics Plus™ method.
 
2. ELIGIBILITY
 
To make a purchase or create an account on our Website, you must be at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you must have the permission of a parent or legal guardian who agrees to these Terms on your behalf.
 
Our educational products are designed for children but are purchased and used by parents and adult caregivers.
 
3. PRODUCTS AND SERVICES
Smart Owl Readers offers the following types of products:
 
- Digital courses (video lessons, curriculum access)
 
- Printable workbook pages and worksheets
 
- Personalized products (such as the "I Can Write My Name" workbook)
 
- Free downloadable resources (such as ABC Charts and coloring pages)
 
- Online quizzes and assessment tools
 
All digital products are delivered electronically through our Website or via email. You are responsible for having the necessary equipment (computer, printer, internet access) to access and use our products.
 
 
4. PURCHASES AND PAYMENTS
All prices are listed in U.S. dollars. We reserve the right to change prices at any time and to correct any pricing errors that may occur.
Payments are processed securely through third-party payment processors (such as Stripe or PayPal via Kajabi). By making a purchase, you agree to the terms and conditions of the applicable payment processor.
 
Upon successful payment, you will receive immediate access to your digital product. Order confirmations are sent to the email address you provide at checkout.
 
 
5. REFUND POLICY
We offer a 30-Day, No-Questions-Asked Refund Policy on our digital courses and programs (such as Level 0: Alphabet Mastery). If you are not satisfied for any reason, email us at [email protected] within 30 days of your purchase and we will issue a full refund.
 
Exceptions (Final Sale Items):
Personalized products, such as the "I Can Write My Name" workbook, are custom-made for your child and cannot be refunded unless there is an error on our part (incorrect name, design issue, etc.). 
Free products and downloadable resources are not eligible for refunds as no payment was made.
 
For full details, please see our Refund Policy page.
 
 
6. ACCOUNT ACCESS AND COURSE DELIVERY
 
Some products are delivered through our membership portal on Kajabi. When you purchase a course, you will receive login credentials or a link to access your content.
 
You agree to:
 
- Keep your login credentials confidential
 
- Not share your account access with others
 
- Not distribute, copy, or share course content (videos, workbooks, or any materials)
 
We reserve the right to terminate your access if we detect unauthorized sharing, distribution, or resale of our content.
 
 
7. INTELLECTUAL PROPERTY
 
All content on SmartOwlReaders.com, including but not limited to courses, video lessons, workbook pages, worksheets, printable materials, graphics, text, logos, brand names, the Phonics Plus™ name and method, and all design elements, is the intellectual property of Smart Owl Readers and is protected by copyright, trademark, and other intellectual property laws.
 
 
You may use our materials for personal, non-commercial use only (teaching your own children or grandchildren at home).
 
You may NOT:
 
- Copy, reproduce, or distribute our materials
 
- Share digital files or login access with others
 
- Sell, resell, or commercially exploit any of our content
 
- Use our materials in a classroom, tutoring business, or commercial setting without written permission
 
- Modify, adapt, or create derivative works from our content
 
Violations of our intellectual property rights may result in termination of your account and legal action.
 
 
 
8. USER CONDUCT
When using our Website, you agree not to:
 
- Share or resell our digital products
 
- Use our Website in any unlawful manner
 
- Attempt to hack, reverse engineer, or interfere with our Website
 
- Submit false information during checkout or account creation
 
- Use our products or brand name in a misleading or harmful way
 
- Post or transmit any harmful, threatening, or offensive content through any of our platforms
 
 
9. EARNINGS AND RESULTS DISCLAIMER
Smart Owl Readers provides educational materials and resources. While our products are designed based on 30+ years of teaching experience and have helped thousands of families, we make no guarantees about specific learning outcomes for your child.
 
Every child learns at their own pace. Results depend on many factors including the child's age, developmental stage, consistency of practice, learning environment, and individual needs.
 
Our products are not a substitute for professional educational assessments, special education services, or medical advice from qualified professionals.
 
 
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Smart Owl Readers and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Website, products, or services.
 
Our total liability to you for any claim arising from your use of our products shall not exceed the amount you paid for the product in question.
 
 
 
11. DISCLAIMER OF WARRANTIES
Our Website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Website will be uninterrupted, error-free, or free of viruses or other harmful components.
We make no representations or warranties about the accuracy, reliability, or completeness of any content on our Website.
 
 
12. INDEMNIFICATION 
You agree to indemnify, defend, and hold harmless Smart Owl Readers, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from your use of our Website, violation of these Terms, or infringement of any third-party rights.
 
 
 
13. THIRD-PARTY SERVICES
Our Website uses third-party services including but not limited to Kajabi (hosting and course delivery), Stripe (payment processing), Meta/Facebook (advertising), and Google (analytics and advertising). Your use of these services is subject to their respective terms and privacy policies.
 
We are not responsible for the actions, content, or policies of any third-party service.
 
 
 
14. TERMINATION
We reserve the right to terminate or suspend your access to our Website, courses, or products at any time, without prior notice, if you breach these Terms or engage in conduct that we determine to be harmful to our business or other users.
 
 
 
15. MODIFICATIONS TO TERMS
We may update these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
 
We encourage you to review these Terms periodically.
 
 
16. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
 
Any disputes arising from these Terms or your use of our Website shall be resolved in the courts of the State of California.
 
 
17. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
 
 
18. ENTIRE AGREEMENT
 
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Smart Owl Readers regarding your use of our Website and products.
 
 
 
 
19. CONTACT US
 
If you have any questions or concerns about these Terms of Service, please contact us:
 
 
Website: www.SmartOwlReaders.com